Squash Court Booking Rules

  • Squash courts 2, 3 and 5 can be booked 14 days prior from 10 am.
  • Squash courts 1, 4 and 6 can only be booked onsite with the kiosk system and only the next available start time can be booked. Members are only allowed to book one of these courts daily.
  • The member who books the court should select playing partners/opponents to show on the booking sheets.
  • Members may not be included in bookings (either advance or "stand and wait") for consecutive court sessions
  • Full Members
    • Full Members have un-restricted play up until 5.10 pm Monday to Friday.
    • Full Members may not be included in more than 2 advance bookings to play after 5.10 pm Monday to Friday each week and these must be on separate days in any one week.
    • Full Members may be included in 1 advance booking for Saturdays from 9 am to 10.30 pm.
    • Full Members may be included in 1 advance booking for Sundays from 9 am to 10.30 pm.
  • Junior Members
    • Unrestricted play is between the hours of 9 am and 5.10 pm from Monday to Friday.
    • Juniors may be included in 1 advance booked period on Saturday between 9 am and 9 pm.
    • Juniors may be included in 1 advance booked period on Sunday between 9 am and 5.10 pm.
    • Juniors are allowed to enter tournaments outside of these times if deemed applicable by the tournament organiser/committee and with a payment of a fee.
  • Restricted Members
    • Restricted Members have unrestricted play up until 5.10 pm Monday to Friday.
    • Restricted Members may play at other times on payment of a Visitors Fee up to a maximum of 6 times per year (April - March) provided they are playing with a Full Member.
      • The court can only be booked by the Full Member or via the office on payment of the playing out of category fee.
      • The Full Member should select "*Member – out of category" as the playing partner / opponent to show on the booking sheets.
      • Restricted members are allowed to enter tournaments outside of these times if deemed applicable by the tournament organiser/committee and with a payment of a fee.

Tennis Court Booking Rules

  • Tennis courts may be booked for 90 minute sessions during evenings and weekends.
  • 3 courts are available 'A' 'B' and 'C' – the actual courts allocated are shown in reception above the Mycourts monitor.
  • No member is allowed to book more than one court /session per day.
  • A maximum of 2 courts/ sessions per week may be booked per member.
  • Team players must not book courts on their allocated team practice night.
  • Players must not book consecutive sessions for the same group of players. i.e. one pair books singles for one session, another pair books the next court for singles, and the four then play doubles for two sessions.
  • Juniors may not use on line booking for tennis courts If players have not turned up within 15 minutes of their booked start time the court may be regarded as empty.

General Booking Rules

  • Late-Cancellation policy:
    • When unable to play, Members should cancel as soon as possible.
    • The system will automatically log a "late-cancellation" when a booking is cancelled within 48 hours, however, this log is automatically deleted as soon as the same court (date and start time) is re-booked.
    • At this stage, there are no automatic penalties for late-cancellations (but they are logged and counted within the system and may result in exclusion from the booking system when reviewed).
  • Check-in / No-Show policy:
    • The member who books the court MUST check-in within 60 minutes prior to playing on the touch screen terminals which have been installed in reception and the squash balcony. This also applies to "stand and wait" or "next available" courts booked more than 60 minutes in advance.
    • To check-in, you can either swipe your membership card on one of the card readers next to the kiosk system, or you can use your PIN number.
      • If you do not know your PIN number, click "My Settings" when logged in to the booking system website (http://sltsc.mycourts.co.uk).
      • You can also use your PIN to register your card on the system if it's "not recognised".
    • The system will automatically assume a "no-show" when the member who booked the court fails to check-in.
    • At this stage, there are no automatic penalties for no-shows (but they are logged and counted within the system and may result in exclusion from the booking system when reviewed).
    • Failure by a member to show due consideration for other members may result in exclusion from the use of the court booking system. This may include failure to use courts booked or booking more than one court for the same session, failure to cancel bookings no longer required with sufficient notice, failure to vacate courts promptly at the end of a session and utilizing courts booked by other members.

About this squash & tennis court reservation system

mycourts ® is a Registered Trademark of HBI Consulting Ltd
Copyright © 2005-2017 HBI Consulting Ltd